Throughout the customer lifecycle, organizations must continue to
address improving the way they Attract, Engage, Service and
Support their Customers.
Most organizations are actively exploring ways to retain and
extend relationships with their high-value customers. In most
cases, the top 20% of customers account for 80% of revenue ó and
100% of profits ó and often have the most demanding requirements.
Leading companies recognize the need to understand, anticipate and
respond to the needs, behaviors and preferences of their
Sanchitís Customer Relationship Management (CRM) services
target specific pain points experienced by many companies. Our CRM
consultants possess strong technology and functional skills. These
technical skills are focused around the major CRM application
vendors, such as SAP,
Oracle and Siebel. Their
functional skills focus on: Customer Self-Service/eService,
Force Automation, Marketing Automation and Product/Pricing
Configuration. Sanchit also has strength in CRM-enabling
technologies such as Business Intelligence and
Application Integration (EAI).
Sanchit has industry-specific CRM expertise in Discrete
Manufacturing, High-Tech Manufacturing, Industrial Equipment, Oil
& Gas, and Financial Services.
We offer the following services:
CRM Software Selection
CRM Process Transformation and Re-engineering
Implementation and Integration
Upgrades / Migrations
Change Management and Training
Managed IT Services
Trust Sanchitís superior project management
capabilities to insure the success of your CRM initiative. Contact